Returns & Exchanges
At Home&Oak, we want you to love your furniture as much as we do, which is why we offer a 30-day return policy on all standard items in their original condition. If your piece isn't the perfect fit for your home, our streamlined return process ensures a hassle-free experience.
Return Process
- 1.Initiate Your Request
Log into your account portal or contact our support team with your order number to start a return authorization.
- 2.Prepare the Item
Carefully repackage your furniture or decor in its original box with all protective padding to ensure it arrives safely back to us.
- 3.Schedule a Pickup
Affix the provided prepaid shipping label and schedule a carrier pickup or drop the package at an authorized shipping location.
- 4.Receive Your Refund
Once our warehouse inspects the returned item, we will issue a full refund to your original payment method within 5-7 business days.
